This drive has a different design than the previous models. If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually. This drive are dark slate blue with a black carbonite tray door. The drive has a general status LED 4. The disc drive should now be recognized by your recording software.

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Scan for hardware changes. With the 4D36EECE-BFCBE key still selected, right-click any blank area of the right side of the registry editor window the window pane listing all the values within the key.

Tech Support Guy is completely free — paid for by advertisers and donations. If the drive name appearsthe drive is recognized by the BIOS and should also be recognized by Windows. Right-click the drive name and select Enable. See your browser’s documentation for specific instructions.

Serial number and model number location for the HP DVD Writer internal drives The sticker containing the serial number and the product model number for the internal DVD Writer drives is located on top of the device. The swoop design has been replaced by a black carbonite bezel.


Turn on the computer and wait for Windows to start. Any help would be appreciated, and I will definitely provide any other information if it helps. The edges of metal panels can cut skin. They just sent me a i Right-click the new LowerFilters value and select modify.

HP PCs – CD/DVD Drive Is Not Detected (Windows 7)

Please try again shortly. If you are using a desktop computer with BIOS version 7 or greater running Windows 7 Turn off the computer and wait five seconds.

These drives have a USB 2. This drive has both a USB dvs. Replace the default text for the new value by typing the following and then pressing Enter:.

If problems occur after using these steps, browse to the file and double-click it to restore the registry. Proffitt Forum moderator December 1, 5: You didn’t ask a question so how am I supposed to answer you? If a System Restore does not resolve the problem, you can use Recovery Manager to return the computer software configuration back to its original state.

Oct 19, Messages: Close the Registry Editor and restart the computer. Scan for hardware changes again to attempt to detect the drive. If not, continue to the next step. How does HP install software and gather data?


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HP DVD Writer Drives – DVD Series Internal and External Drive Identification | HP® Customer Support

Thank you for helping us maintain CNET’s great community. If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value, and press the Delete key. If you are using a notebook computer, contact HP Customer Support for further assistance.

There is a general status LED 3. Checking the drive name in Device Manager in Windows 7 Use the following steps to reinstall the drive in Device Manager and to find if Windows is able to recognize the drive.

Click Startand then click Control Panel.