Click OK , and then click OK again to print the document. Cause Any of the following issues can cause this issue:. For example, if you have Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.

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Then slide the cartridge out of the carriage. AC to volts – 1 A Hz, grounded Output voltage: The paper settings in the print driver do not match the paper loaded in the paper tray.

The Virtual Agent is currently unavailable. Please try again shortly. Location of the pick roller. HP recommends exploring these resources.

Asia Pacific and Oceania. Clean the rollers Gather the following materials:. 1135xi the paper only feeds through the product when you slowly push it farther inrepeat the previous steps to clean the rollers again.

Printer Specifications for HP PSC , v, xi, and s Printers | HP® Customer Support

Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. Doing so can cause bad electrical connections, clogged ink nozzles, or poor print quality.


This step determines if the product hardware functions correctly. Prepare the replacement cartridge.

Ink cartridges for HP PSC 1315 XI – compatible, original

Align the door pins with the slots on the right side of the rear of 1315di product, and then push the door forward, snapping it into place. Slide the paper width guide inward until it stops at the edge of the paper.

Javascript is disabled in this browser. You must exit the Properties dialog box to apply your changes.

HP 56 black inkjet print cartridge. If this is the case for your product, see ‘Step five: A cartridge alignment sheet prints automatically. Javascript is disabled in this browser. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller. How does HP install software and gather data? The Check Paper light might also blink or flash. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.

Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:. From the Paper type drop-down list, select the paper type that matches the paper in the product. Print cartridges The following are the print cartridges included with the product. HP recommends using a USB cable less than or equal to 3m 10 feet in length to minimize injected noise due to potential high electromagnetic fields.


The print side, or shiny side, of the paper is not loaded in the tray face down.

If the rollers are damaged, replace the door. If the alignment page did not print automatically, see the previous step for 1315xj on manually printing an alignment page.

Reload paper that has been in the photo tray for a time. Service the product If the product printed a self-test report with plain white paper, the printer is functional and does not need to be replaced. Without turning off the product, disconnect the power cord from the back of the product. The tri-color cartridge belongs in the slot on the left.